How to Recover Supplier Related Programs/Records
Related Programs or Records Archived at the same time as the Supplier will not be automatically Recovered when the Supplier is Recovered. The Recovery of each Program/Record must be done manually.
Below are the steps that must be carried out in order to Recover the Program/Record. Expand each step below for further explanation.
Navigate to the Plan (Programs), Actions (Open Records) or Complete (Closed Records) tab of the Supply Chain Management module using the 'Supplier Management>Supply Chain Management>Plan', 'Supplier Management>Supply Chain Management>Actions' or 'Supplier Management>Supply Chain Management>Complete' buttons. Using the 'Display Archived Records' dropdown, change the option to 'Yes'. This will allow you to remove all active Programs or Records and see the Programs or Records that have been Archived only. You can then use the search bar or arrows to scroll through the Programs or Records to locate the Program or Record you wish to Recover. Click on the name of the Program or Record to access the Program or Record page to access the 'Actions' button to Recover the Program or Record.
Image: Example - Navigation to Plan Tab using the 'Supplier Management>Supply Chain Management>Plan' Buttons, Change 'Display Archived Records' to 'Yes'
Image: Example - Archived Program Visible as 'Display Archived Records' dropdown, change the option to 'Yes'
OR
Navigate to the Suppliers tab of the Contacts in Master Data using the 'Master Data>Contacts>Suppliers' buttons. Within the Supplier page, navigate to the Plan (Programs), Actions (Open Records) or Complete (Closed Records) tab of the Supplier page using the 'Plan', 'Actions' or 'Complete' buttons. Using the 'Archive: On' button, tick the button to turn the Archive on, the button will change to 'Archive:Off'. This will allow you the Programs or Records that have been Archived to be visible in the list along side those active Programs or Records. You can then use the search bar or arrows to scroll through the Programs or Records to locate the Program or Record you wish to Recover. Click on the name of the Program or Record to access the Program or Record page to access the 'Actions' button to Recover the Supplier.
Image: Image: Navigation to Suppliers Tab using the 'Master Data>Contacts>Suppliers' Buttons
Image: Example - Navigation to Plans Tab using the 'Plan' Button, Click 'Archive:On' Button
Image: Example - Archived Programs Visible as 'Archive:On' button change to 'Archive:Off'
Once you have accessed the Program or Record using either Option 1 or Option 2 above, click the 'Actions>Recover' button to Recover the Archived Program or Record.
Image: 'Actions>Recover' Button
In the scenario where you have accidentally Archived a large number of Suppliers and Supplier Related Records, you can raise a ticket with the Technical Support Team using the 'Help' button to request help Recovering the large number of Suppliers, Supplier Related Programs, Records or Documents.
Once the 'Recover' button has been clicked, a Recover Confirmation Pop Up Screen will appear. Click 'Yes' to confirm the recovery, or click 'No' to cancel the recovery. If you click 'Yes' to recover the Program or Record you will be brought back out to the Supply Chain Management module with the Recovered Program or Record visible in the active Program or Record list.
Image: Recover Pop Up Confirmation Screen, Click 'Yes' to Recover
Image: Program Recovered and Visible in Plan List
When a Program or Record is Recovered, it will be detailed in the Audit Log. To access the Audit Log, click the 'Actions>Audit Log' buttons.
Image: 'Actions>Audit Log' Button
Image: Archive Details in Audit Log
