How to Remove a Pending User Invitation
There may be certain situations where you may need to remove the Internal User Invitation. For example, a User has left the Company and never accepted the invitation, the invitation was sent to the wrong email address, etc.
Below are the steps that must be carried out in order to Remove a Pending User Invitation. Expand each step below for further explanation.
To remove a Pending User Invitation, you must navigate to the Users via the 'Settings>Users' buttons.
Note: You will only see the 'Settings' button if you have the correct Role access. Ensure that you contact your site admin if you do not have the access to complete this task.
Image: Navigating to Users via the 'Settings>User' Buttons
The Invitations tab will contain all Internal User Invitations and Supplier Portal User Invitations. You will need to locate the Internal User Invitation from this list. You can use the 'Search Name' field or use the Navigation Arrows to move easily through the pages.
Image: Locating the User Invitation
Once you have located your User Invitation, click on the name of the User Invitation you wish to remove. The User Invitation name will be in blue text, which indicates a link.
Image: Access User Invitation via User Name
To remove the User Invitation, simply click the 'Remove Invitation' button at the bottom of the page. A confirmation pop-up will appear, asking you to confirm the User Invitation removal. Once you click 'Yes', the User Invitation will be removed.
Image: User Invitation Page with Removal Button
Image: Confirmation Screen for Removal
