Completing a Read & Understood Action

If you have been added to a Document's Read & Understood workflow, as a single User or as part of a User Group, you will be required to access the Document and complete the Read & Understood Action.

Below are the steps that must be carried out in order to complete a Read & Understood Action for a Document. Expand each step below for further explanation.

Expand or collapse content Step 1: Access the Document via the Email Notification, My Actions Tab or the Documents Module

If you have been added to a Document's Read & Understood workflow you can access the Document to complete your action in different ways:

Expand or collapse content 1. Via the Email Notification

You will have received an Email Notification informing you of your Read & Understood task. Simply click the 'View Record' button to be brought to the Document.

Image: Email Notification for Read & Understood Action

Expand or collapse content 2. Via the My Actions Tab

You will have received an Action on your 'My Actions' Tab informing you of your Read & Understood task. Simply click on the name of the Document in blue text to be brought to the Document.

Image: Action on My Actions Dashboard

Expand or collapse content 3. Via the Documents Module

When a Document has been assigned a Read & Understood workflow, it will appear in the 'Actions' tab of the Documents module until all the Users and User Groups have completed their action. You can access the Document from the 'Actions' tab by clicking the 'Awaiting Read & Understand'.

Note: It is important to remember that the overall action for the Document in the 'Actions' tab might not refer to you as an individual User. Always check your own 'My Actions' tab to see what actions you have as an individual User.

Image: Documents Module Actions Tab

Expand or collapse content Step 2: Click the 'Read Document' or 'Awaiting Read & Understand' Buttons

Once you have accessed the Document, click on the 'Read Document' or Awaiting Read & Understand' buttons to read the Document and complete your action.

Note: If you are selected as an Individual User and part of a User Group, you will see your name mentioned multiple times, with multiple 'Awaiting Read & Understand' buttons. However, you only need to complete the action once.

Image: Read & Understood Action on Document Page

Expand or collapse content Step 3: Click the 'I have Read & Understood this document' box and click 'Submit' to complete the action

Once you have clicked either of the buttons, you will see a Document Read & Understood pop up. This pop up allows you to read the Document and once ready, click the 'I have Read & Understood this document' box. When this box is ticked, the 'Submit' button will appear in blue, allowing you to complete your action.

Image: 'I have Read & Understood this document' Box

Image: Submit button appears once 'I have Read & Understood this document' box ticked

Expand or collapse content Read & Understood Action Complete!

When you have completed your action, the word 'Completed' will appear beside your name, along with a 'Completion Date'. You will no longer see the 'Read Document' or 'Awaiting Read & Understand' buttons.

Image: Read & Understood Action Completed