Reset Password
To reset your password, you must navigate to the Login screen. This can be done in two ways:
- Option 1: By clicking 'Login' at the top of the Safefood360° website.
- Option 2: By using the direct URL.
Once within the Login screen, enter your email and click 'Continue'. This will take you to the next screen with the 'Reset your password' option.
Image: Option 1: Safefood360° Website Login
Image: Option 2: Direct URL
Image: Login Screen
Steps for Resetting the Password
Following the steps below to complete the resetting of the password:
1. Reset Password
Image: Reset Your Password Screen
Click 'Reset your password' to start the process to reset your password.
2. Verifying Email Address
Image: Verify Email Address Screen
Click the 'Send verification code' button to verify your email address. You must verify your email address with the system to ensure you are a User.
Image: Enter Verification Code from Email
A 'Verification code' will be sent to your email address to verify your email.
Image: Email with Verification Code
Once received, simply enter the 6-digit number code within the 'Verification code' field. This 6-digit number code will expire, ensure to use the 6-digit number code in a timely manner, otherwise you will need to click the 'Send new code' button to request a new 6-digit number code which will be sent to you again via email.
Image: Verification Code Entered and Button Options
Enter the 'Verification code' and click the 'Verify code' button. If you need a new 'Verification code', click the 'Send new code' button.
Image: Continue Button to Confirm Email
Once your email address has been verified, click the 'Continue' button to proceed with resetting your password.
3. Adding New Password
Image: New Password Screen
Enter your new password within the 'New Password' open text field. Confirm your new password within the 'Confirm New Password' open text field.
Note: Your password must be a minimum of 10 characters long with at least one upper case letter, one lower case letter, one number and one special character.
Image: New Password Entered
Once you have entered the new password, click the 'Continue' button to confirm the new password.
Image: Login Screen
Your password has now been changed and you will be prompted to log in to the system again with your new password.