Image: Navigating to User Profile via 'User Name'

1. Navigate to the User profile using the 'User Name', located on the top right hand side of the screen.

Image: My Profile View Screen

1. Email Address: The Email Address the User was invited to the Safefood360° with.

2. First and Last Name: The First and Last Name the User was invited to the Safefood360° with.

3. Phone: The Phone Number linked to the User.

4. Two Factor Authentication: Details of if the Two factor Authentication has been enabled or disabled for the User.

5. Reset password every 90 days: Details of if the Rest Password has been enabled or disabled for the User.

6. Language: The Language this User has their Safefood360° Profile in.

7. Edit Profile: Click the 'Edit Profile' button to access the Edit Profile screen to make certain changes to your profile.

8. Change Password: Click the 'Change Password' button if you wish to change your password. See here to access the article on 'Changing Passwords'.

Image: My Profile Edit Screen

1. Email Address: The Email Address cannot be changed within the 'My Profile' page. To change your email, you must be invited to your site again with the correct email address, and the old User must be removed. If you have been selected within Programmes or Records with the old email address User, a ticket can be sent to the Support Team ([email protected]) to request them to transfer the actions from the old User to the new User.

2. First and Last Name: Your First and Last Name cannot be changed within the 'My Profile' page. To change your First and Last Name, you must send a ticket to the Support Team ([email protected]) and request for them to update your First and Last Name.

3. Phone: Your Phone Number can be changed within the 'My Profile' page. To update or add your phone number, click into the open text field and simply type in the phone number. If you are enabling Multi-Factor Authentication this field will be mandatory so you can receive an authentication code by SMS or authentication by phone call. Ensure that the format of your phone number is as you would dial it internationally, e.g. +16463600210. Ensure to add the '+' at the start of the number.

4. Language: Your 'Language' can be changed within the 'My Profile' page. To change the language of the system interface, simply click into the dropdown and select from the list of languages. The list of languages seen within the dropdown is the up-to-date list of language options for Safefood360°.

Image: Language Dropdown

5. Enable Two Factor Authentication: For added security you may wish to enable the Multi-Factor Authentication (MFA). You will be required to add your phone number within the 'Phone' field to enable the MFA. This allows you to have the option of receiving your authentication code via SMS/call. If you attempt to remove your phone number while MFA is enabled, the system will display an error stating that the phone number cannot be blank. If not set as mandatory by your company, you can turn off the MFA for your profile by unticking the box. For further details, see the article on 'Enable and Complete Multi-Factor Authentication'.

Image: Example of Two Factor Authentication Not Optional to Remove

Image: Error Message when attempt to Remove Phone Number made

6. Reset Password Every 90 Days: Click the 'Reset Password Every 90 Days' box if you wish to be reminded to reset your password every 90 days. You will then receive a reminder email before the 90 days have been reached and a reminder email after the 90 days are up. The reminder email will contain a link to 'Reset your Password', once clicked the link will take you to the reset password page in the system. For further details, see the article on 'Resetting Password'.

7. Save: Click the 'Save' button to save your changes in your My Profile. Any changes made will be immediately enabled.

8. Cancel: Click the 'Cancel' button to discard the changes you have made.