Change Password
Access My Profile
To change your password, you must navigate to My Profile page. This can be done in two ways:
- Option 1: By clicking 'User Name>My Profile'.
- Option 2: By clicking 'Go To>Portal>My Profile'.
Once you have navigated to the My Profile page, click 'Change Password' to change your password.
Option 1
Image: Option 1: User Name>My Profile
Image: Option 1: My Profile Screen with Edit Profile Button
Option 2
Image: Option 2: Go To>Portal
Image: Option 2: Portal>My Profile
Image: Option 2: My Profile Screen with Edit Profile Button
Steps for Changing Password
Image: Change Password Page
1. Old Password: Enter your old password within the 'Old Password' open text field.
2. New Password: Enter your new password within the 'New Password' open text field. Ensure to follow the instructions on the password length and characters.
3. Confirm Password: Enter your new password for a second time within the 'Confirm Password' open text field.
4. Save: Click the 'Save' button to save your new password.
5. Cancel: Click the 'Cancel' button to discard any changes and be brought back to the My Profile page.
Note: Your password must be a minimum 10 characters long with at least one upper case letter, one lower case letter, one number and one special character.