Initial Setup

There are four steps you need to complete before getting started with the software:

Expand or collapse content 1. Accept Invitation

During the Project Implementation, the Professional Services Team will invite you to your Ideagen Safe Food site. You will receive the email from [email protected] with an 'Accept Invitation' link. Click on this link and follow the instructions on how to create your User account and password. Ensure to check your junk/spam folder, as the Ideagen Safe Food invitation may go into this folder. For further details on accepting the invitation, click here.

Expand or collapse content 2. Sign In

There are two ways you can sign into Ideagen Safe Food:

1. By clicking 'Login' at the top of the Ideagen Safe Food website.

2. By using the direct URL.

1. Ideagen Safe Food Website Login

2. Direct URL

If your company requires 'Multi-Factor Authentication (MFA)' as a mandatory step, please refer the article 'Enabling and Completing Multi-Factor Authentication' for details on how to enable MFA within your profile and how to complete MFA during the login process.

Expand or collapse content 3. Customise Plant Settings

Next, you should tailor your Plant Settings by choosing your timezone and preferred date format from the system dropdown lists. To navigate to Plant Settings, click 'Settings>Plant Settings' and select your preferred settings for Date and Time in the 'Date/Time Settings' grid and save the changes. See the article on Plant Settings for further assistance.

Expand or collapse content 4. Invite Users

Finally, you can invite the rest of your team members who will be using the software. To navigate to Users, click 'Settings>Users'. Refer to the article on Inviting Users for help in doing so.

You're now ready to Get Started.