Corrective Action Module Summary Dashlets
The Corrective Action Module Summary Tab contains multiple dashlets that provide data on the records within the Corrective Action Module. These dashlets pull data from the data warehouse every hour to update the information seen.
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1. Corrective Actions Open: The overall number of Open Corrective Action Records will appear here.
2. Corrective Actions Overdue: The number of Open Corrective Action Records that are overdue will appear here.
Note: A Complaint Record is classed as overdue when the:
1. Risk of the Record is None/Low and the Record has been opened for over 14 days.
2. Risk of the Record is Medium/High and the Record has been opened for over 7 days.
As the Complaint Record does not have a scheduler, the User cannot decide when the Complaint Record is marked as overdue.
3. Significant Risk Corrective Actions Overdue: The number of Open Corrective Action Records that are overdue with a Significant Risk will appear here.
Note: A Corrective Action Record is classed as significant when the Risk of the Record is Medium or High.
4. Open Corrective Actions by Source: This graph shows the number of Open Corrective Action Records grouped by the top 10 Sources from where the Corrective Action was raised.
5. Graph Interaction: Hover the cursor over the individual Source to see the exact number of Open Corrective Action Records with said Source.
Image: Corrective Actions Compliance Dashlet
The Corrective Actions Compliance graph shows the module compliance score, which refers to how well the site is doing with closing out its open actions. The formula for this graph is 'Total Overdue Open Actions / Total Open Actions' in percentile format.
Note: The following colours will appear for this graph:
0 - 32% = Red
33% - 66% = Orange
67% - 100% = Green
Image: Corrective Actions Risk Dashlet
The Corrective Actions Risk graph shows the module risk score, which refers to how well the site is doing with closing out its significant open actions. The formula for this graph is 'Total Overdue Significant Open Actions / Total Significant Open Actions' in percentile format.
Note: The following colours will appear for this graph:
0 - 32% = Green
33% - 66% = Orange
67% - 100% = Red
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1. Overdue Corrective Actions: The overall number of Open Corrective Action Records that are overdue will appear here.
Note: A Corrective Action Record is classed as overdue when the:
1. Risk of the Record is None/Low and the Record has been opened for over 14 days.
2. Risk of the Record is Medium/High and the Record has been opened for over 7 days.
As the Complaint Record does not have a scheduler, the User cannot decide when the Complaint Record is marked as overdue
2. Significant Risk Corrective Actions Overdue: The number of Open Corrective Action Records that are overdue with a Significant Risk will appear here.
Note: A Corrective Action Record is classed as significant when the Risk of the Record is Medium or High.
3. Source: This graph shows the number of Overdue Corrective Action Records grouped by the top 10 Sources from where the Corrective Action was raised.
4. Days Overdue: The number of Overdue Corrective Action Records by the number of days overdue will appear here split into three timelines:
- 1 - 7 Days (Grey)
- 8 - 14 Days (Blue)
- 15+ Days (Orange)
5. Graph Interaction: Hover the cursor over the individual Source to see the exact number of Overdue Corrective Action Records with said Source.
6. Graph Interaction: Hover the cursor over the number of days colour to see the exact number of Overdue Corrective Action Records with said days overdue.
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1. Percentage Open Corrective Actions by Workflow Stage: A pie chart graph will appear with the Open Corrective Action Records split by the Workflow Stage they are currently within. Each Workflow Stage will be assigned a colour automatically by the system.
2. Corrective Actions Open: The overall number of Open Corrective Action Records will appear here.
3. Open Corrective Actions Workflow Stages: The names of the Workflow Stages the Open Corrective Action Records are currently open within will appear here.
4. Graph Interaction: Hover the cursor over the coloured percentage piece to see the exact number of Open Corrective Action Records in that Workflow Stage.
5. Graph Interaction: Hover the cursor over the Workflow Stage name to see the coloured percentage piece for said Workflow Stage highlighted.
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1. Corrective Actions Created in the Last 12 Months: The number of overall Corrective Actions created in the last 12 months will appear here.
2. Significant CAs Created in the Last 12 Months: The number of Corrective Actions with a Significant Risk created in the last 12 months will appear here.
3. Total Created Last 12 Months: This graph shows the number of Corrective Action Records created per week over the last 12 months, grouped by year and month.
4. Graph Interaction: Hover the cursor over the dot to see the week and the exact number of Corrective Action Records created that week.
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1. Corrective Actions by Source: This graph shows the number of Corrective Action Records (Open/Closed) by the top 10 Source it was raised from over the last 12 months.
2. Graph Interaction: Hover the cursor over the individual Source to see the exact number of Corrective Action Records raised within said Source.
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1. Corrective Actions by Cause: This graph shows the number of Corrective Action Records (Open/Closed) by the top 10 Causes selected over the last 12 months.
2. Graph Interaction: Hover the cursor over the individual Cause to see the exact number of Corrective Action Records with said Cause selected.
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1. Significant Risk Alerts in the last 24 hours: This graph displays the count of Alerts fired for Corrective Actions with a Significant Risk, grouped by hour, in the last 24 hours.
2. Alerts in the last 24 hours: This graph displays the count of Alerts fired for overall Corrective Actions, grouped by hour, in the last 24 hours.
3. Recent Alerts: This displays the top 10 Alerts fired for Corrective Actions in the last 24 hours, including the Alert Description and Date/Time that the Alert has fired.
Note:The colours of the Alert Description relate to the risk of the Corrective Action Record:
- Blue = Non Significant Risk Corrective Action Record
- Orange = Significant Risk Corrective Action Record
4. Graph Interaction: Hover the cursor over the bar to see the exact number of Alerts that have fired at that time.
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1. Corrective Actions Created in the Last 7 days: The number of the overall Corrective Action Records Created in the last 7 days.
2. Significant CAs Created in the Last 7 days: The number of the Corrective Action Records with a Significant Risk Created in the last 7 days.
3. Volume of Corrective Actions By Week: This graph shows the number of overall Corrective Action Records Created over the last 84 days, grouped by year and week.
4. Recent Actions: This displays the top 10 Completed Corrective Action in the last 7 days, including the Module Name, Record Name and Date.
5. Graph Interaction: Hover the cursor over the dot to see the week and the exact number of Corrective Action Records completed that week.